Refund policy

Our 100% satisfaction guarantee
We want you to be completely happy with everything you buy from RMA Packaging. If you're not happy with an item for any reason, just give it back and we'll issue you a credit towards your next order.

How to return an item
1. Call us on 1300 762 888 or reply to your order confirmation email with your order number and the item you'd like to return.
2. We'll confirm the return and let you know where to send it.
3. Once we receive the item, we'll issue your credit and let you know by email.

Custom-printed items
Items made to your order, such as custom-printed tape, labels and plastic, are made specifically for you and can't be returned.

Questions?
Call us on 1300 762 888, Monday to Friday, 7:30am–4:30pm. We're happy to help.